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Solutions for Huion Digital Pen is Not Working

When your Huion digital pen is not working, you can check the solutions listed below respectively to see if it can fix your pen.


For pen not working issue, first please confirm that the driver shows connected, otherwise please check How to Install Huion Drivers on Windows? or Solution to the Installation Problems under Mac Mojave to install the driver correctly.


Solutions for battery pen

  1. Check whether the pen has a battery.
  2. Check and see if you have turned on the power button before you start using the pen.
  3. Try to replace the battery with a new AAA battery.
  4. Please check if the battery is properly inserted inside the pen. Please note: The positive pole should be pointing to the same direction as the pen tip.
  5. If the shrapnel of the negative pole is out of place, as shown in the picture below,  you can fix it with a simple tool such as a nipper.


Solutions for rechargeable pen

  1. Please charge the pen and make sure that it is fully charged;
  2. If it still cannot be used after being fully charged, please try to use the pen with the charging cable connected;
  3. Please try changing to another USB cable or port;


Solutions for battery-free pen

Please change with a new pen nib.


After trying the above methods, if your battery/rechargeable/battery-free pen still won't work, then your battery/rechargeable/battery-free pen may be damaged. Please contact our customer service at for further assistance.

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  1. Floris Schermerhorn

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  1. Deborah Warren

    My Kamvas GT-221 pro pens stopped working. They were both fine yesterday. I have two and neither of them work. I replaced nibs, nothing. The display device shows it is connected and my mouse registers, but the pens are not. I re-installed the drivers and re-started. I installed the new Huion firmware as well. I have no clue what is wrong. I am working on a big college project right now, and I cannot proceed without this issue resolved. Please help! 

  2. Keegan

    hello! so i own the huion kamvas 20. and after replacing the nib on the pen, the pen still does not work. is there something else im support to do? the pen works sometimes and then stops at points. it makes it really hard to draw.

  3. Maroua

    J'ai un stylo sans pile, j'ai essayé de changé la pointe mais en vain.

    Lorsque j'essaie sur tablette Androïd, le stylet fonctionne très bien mais lorsque je le met sur mac, il ne fonctionne plus. Je viens de le recevoir, au depart il fonctionnait très bien avant que j'installe le pilote, je n'ai mis aucune modification sur le pilote. Aidez moi s'il vous plait.

    la tablette fonctionne très bien lorsque je monte ou baisse le son, il s'agit seulement du stylo